No Bonus
Continue without bonus
OK
Log Out
Silly question? No problem. Confused about a bonus? We can help.
BetGRW customer service is trained to make your gaming experience as carefree as possible. We're committed to resolving all support needs in a timely and professional manner. Give us a call or send a quick email, and our friendly team will have you ready to enjoy everything BetGRW has to offer.
Phone: 1-888-358-0810
E-mail: support@betgrw.com
There is a rollover requirement attached for both Deposit and Non-Deposit bonuses. In order for you to withdraw your winnings, you need to wager the rollover amount required based on how you received the bonus.
For Deposit Bonus, you will need to add the deposit amount + the bonus amount and multiply that total number by the rollover number assigned which is 20x. Rollover is calculated at the time of withdrawal, using the rollover requirements as published at the time of withdrawal.
Example:
Let’s say you deposit $100, for which you receive $10 bonus, for total of $110 with which to play. Using our Deposit Bonus rollover of 20x ratio, you would need to make $110 x20 = $2200 in wagers before requesting a withdrawal.
Non Deposit Bonus rollover is calculated as Bonus Amount receieved x20. Our standard multiplier for this bonus is 20 but may change depending on the promotion.
Example:
Bonus $100 the rollover required is 20x, (20 x $100 = $2,000.00)
Please note that forfeiting bonuses will result in bonuses and any subsequent winnings associated with the bonus to be removed. So If you would like to opt-out of any rollover requirements, please contact our customer support team before making your first wager so that your bonus dollars can be removed. You can call our toll-free line at: 1-888-358-0810. You can also call us anytime to get an instant update on your rollover count.
You can click the link below to know more about our Rollover Terms and Conditions.
You must be at least 18 years of age. In some jurisdiction, you might need to be older. You must abide by the applicable laws in your area. If you are not of legal age you can practice and participate in all games where real money is not involved.
Gambling online for real money is legal in most countries. However, some countries do not allow online gambling. You must abide by the applicable laws in your jurisdiction or area. In order to play for real money, you must first read and agree with our Terms and Conditions.
BetGRW is legally licensed to operate by the government of Kahnawake.
It is the players responsibility to find out what the tax implications are in their jurisdiction. Every country has unique tax laws and it is up to you, the player, to pay taxes on your winnings as applicable.
Q: What is KYC and why is it required?
A: KYC (Know Your Customer) is a process where we verify your identity using official documents. This is required by law and to help protect your account.
Q: How do I complete the KYC process?
A: You can upload a photo of your government-issued ID and selfie by going to “My Account” selecting “Profile” there you will see “unverified” next to your avatar, client that and you will be redirected to the Know your customer page.
Q: Is my information safe?
A: Yes. All information you provide is securely stored as per our Privacy Policies that can be found BetGRW
Q: How long does it take?
A: The online verification process can take up to 24 hours; however, we are committed to ensuring that verification is completed in a timely manner.
Q: What happens if I don't complete KYC?
A: KYC Verification is mandatory before any withdrawal request will be processed.
Q: Who can I contact for help?
A: Our customer support team is here to help. You can contact us via support@betgrw.com or call 1-888-358-0810
Le Grand Royal Wôlinak S.E.C.
10275 Chemin LeBlanc
Wôlinak G0X 1B0
Phone: 873-220-0218
Ginko Resto: 873-501-0839
Email: info@grandroyalwolinak.com
and tap on Add to Home Screen
